Songserm Company is a transport company in the Gulf of Thailand. The company specializes in ferry as well as bus transport known as Joint Ticket. Being the first and oldest ferry company to carry people across the Gulf Of Thailand and the Andaman Sea,the company has improved and diversified its services over the years, making it one of the best transport companies for buses and ferries inThailand.Songserm specializes in transporting people to the Thailand islands of Koh Tao, Koh Samui, and Koh Phangan, which are perfect holiday destinations. Many ferry companies operate across the Gulf of Thailand e.g.Lomprayah and Seatran discovery companies. However, being the first ferry company in the region, Songserm has grown to become the best Thailand ferry company.
Condition
Check-in Time: Please check in at least 30 minutes before departure.
Departure and arrival times may be subject to change due to weather conditions. Songserm shall not be held responsible for any such delays.
Baggage Policy
1 hand-carry luggage and 1 XL-size 20 Kilograms suitcase are free of charge.
A third luggage item will be subject to an additional fee.
Pets
Pets are not allowed on board.
Returns and Refunds Policy
We do not issue refunds for unused tickets once the order is confirmed and the invoice was sent/ready to use.
We can issue a refund if there is a subject to change due to weather conditions with a product you purchased, and we are unable to help resolve the matter.
Pregnancy Policy
Pregnant passengers may travel without restrictions.
Please note that the service provider will not assume responsibility for any health issues or complications that may arise during travel.
Children & Elderly Passengers
Young children and elderly passengers may be more vulnerable to vessel motion, sea conditions, and sudden impacts. Parents and guardians are responsible for supervising children at all times.
Please be aware that sea travel carries inherent risks, and passengers in these groups must accept such risks at their own discretion.
The service provider cannot be held responsible for injuries or health-related conditions that may occur due to individual physical limitations or sensitivities.
Safety Notice
Sea conditions can vary and may cause unexpected movement of the vessel. Passengers must follow crew instructions at all times and remain seated when advised.
The service provider is not liable for injuries resulting from failure to follow safety instructions or from unpredictable weather or sea conditions.
Price Changes
Songserm reserves the right at any time and from time to time to modify temporarily or permanently, a product's prices with or without notice.
Transfer
The flight departure should be at least 2.5 hours after the ferry arrival time.
Exclusions
We reserve the right to change and modify terms and conditions at any time without any prior notice.
